INFORMATION FOR PATIENTS REGARDING THE RESUMPTION OF SERVICES AT EMSWORTH DENTAL SURGERY.
We are pleased to now be open and providing dental services to our patients again.
Thank you to all our patients, you have been so understanding and patient with us during these exceptional times. We would like to explain to our patients how we are managing our re-opening and give you some additional information.
We are open and initially, during this first phase, prioritising patients who are in pain or who have dental problems; or those who had problems during lockdown.
The non-emergency treatments will be phased in over time which we aim to reschedule in date order of when they were cancelled.
Please do not just arrive at the door. Only patients who have been triaged over the phone and have a booked appointment will be allowed into the Practice. Only patients that are not suspected or confirmed COVID-19 may be offered face-to-face appointments. We also follow specific guidance for any patients who are shielding..
There are new procedures in place to keep you and our staff safe and this means enhanced decontamination procedures and a different experience for you as a patient. It is important you know that we are restricted on what we can do. Please do not expect us to be back to our ‘normal dentistry.’ During this initial phase we must try to manage patients’ conditions with as little intervention as possible to minimise risks.
If you are in pain or have a dental problem, please contact the Practice on 01243 372666 or alternatively email: firstname.lastname@example.org
For anyone who has had an appointment cancelled or a problem during lockdown we are working through our list and will be in contact with you.
We hope you are all well and we look forward to seeing you again soon!
Emsworth Dental Surgery.
”Courteous, competent, friendly and professional. Informative in a language that I could understand. I received a comprehensive written treatment plan, a fixed-appointment schedule and advance notice of what I had to pay, and when.”